01 Introduction
Every Stage LLC (“Every Stage,” “we,” “us,” or “our”) operates the website located at everystagework.com (the “Site”). We are committed to protecting the privacy of everyone who visits our Site and reaches out to us for psychology and mental health services.
This Privacy Policy describes the personal information we collect through the Site, how we use and disclose it, and the choices and rights available to you. By using the Site, you acknowledge that you have read and understood this Privacy Policy.
02 Scope & Important HIPAA Notice
This Privacy Policy governs information collected through our website — for example, when you browse pages, complete a contact or consultation form, or email us. It is not a clinical or treatment record.
Information you share as part of a clinical relationship — including medical and mental-health records, treatment notes, and other Protected Health Information — is governed by the Health Insurance Portability and Accountability Act (HIPAA) and our separate Notice of Privacy Practices, not by this website Privacy Policy. Please do not include sensitive health details in website contact forms or unencrypted email. To discuss confidential clinical matters, contact our office directly so we can use secure, HIPAA-compliant channels.
03 Information We Collect
We collect information in the following ways:
Information you provide to us
- Contact details — such as your name, email address, and phone number when you submit a form or request a consultation.
- Message content — any information you choose to include in your inquiry (we ask that you avoid sharing detailed health information through the Site).
- Communication preferences — including how and when you'd like us to reach you.
Information collected automatically
- Device & usage data — IP address, browser type, operating system, referring pages, pages viewed, and the dates/times of access.
- Cookies & similar technologies — as described in Section 5.
04 How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule consultations or appointments;
- Provide, maintain, and improve the Site and our services;
- Communicate with you about your requests and our offerings;
- Understand how visitors use the Site and improve its content and performance;
- Protect the security and integrity of the Site;
- Comply with legal obligations and enforce our terms.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
07 Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Policy, to comply with our legal, regulatory, and professional obligations, to resolve disputes, and to enforce our agreements. Clinical records are retained according to applicable California and federal requirements. When information is no longer needed, we securely delete or de-identify it.
08 Data Security
We maintain administrative, technical, and physical safeguards designed to protect your information against unauthorized access, loss, misuse, or alteration — including encryption in transit and access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please avoid sending sensitive health information through unsecured channels.
09 Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Access the personal information we hold about you;
- Correct inaccurate information;
- Delete personal information, subject to legal exceptions;
- Opt out of certain processing;
- Non-discrimination for exercising your rights.
To exercise any of these rights, contact us using the details in Section 14. We will respond within the timeframes required by applicable law and may need to verify your identity first.
10 California Privacy Rights (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, provides you with specific rights regarding your personal information:
- Right to know what personal information we collect, use, and disclose;
- Right to delete personal information we have collected, subject to exceptions;
- Right to correct inaccurate personal information;
- Right to opt out of the sale or sharing of personal information — note that we do not sell or share personal information as those terms are defined under the CCPA/CPRA;
- Right to limit the use of sensitive personal information;
- Right to non-discrimination for exercising your privacy rights.
To submit a California privacy request, email privacy@everystagework.com or write to us at the address in Section 14. You may also designate an authorized agent to make a request on your behalf. We will not discriminate against you for exercising any of these rights.
Personal health information that is governed by HIPAA or California's medical privacy laws is generally exempt from the CCPA/CPRA and is handled under those frameworks instead.
11 Children's Privacy
The Site is intended for adults. We do not knowingly collect personal information from children under 13 through the Site without verifiable parental consent, in accordance with the Children's Online Privacy Protection Act (COPPA). Therapy services for minors are arranged directly with a parent or guardian. If you believe a child has provided us information through the Site, please contact us so we can delete it.
12 Third-Party Links
The Site may contain links to third-party websites or resources that we do not control. This Privacy Policy does not apply to those sites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
13 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Site after changes take effect constitutes acceptance of the revised Policy.
14 Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to us:
Every Stage LLC
4261 ManzanitaIrvine, CA 92604
United States
General: hello@everystagework.com
Privacy requests: privacy@everystagework.com